
Your site shouldn’t be penalised because regulators misunderstand how modern car washes operate. A new ACWA Survey presents your chance to make sure your business is treated fairly.
Commercial car washes are being unfairly targeted with excessive trade-waste charges.

Despite using only a very small fraction of Australia’s total water consumption, some water authorities classify wash sites as “high-risk” simply because water is part of the service we provide. There’s little evidence to support this view — yet those assumptions are already driving higher charges in states like South Australia, and the same thinking is starting to appear elsewhere.
Charges shouldn’t be set on outdated ideas or blanket assumptions. Modern car washes are well-managed, efficient, and environmentally responsible. If authorities are going to label sites as high-risk, the classification must be backed by real data, not guesswork.
We’ve prepared a short, anonymous survey to capture what’s happening at sites across the country because regulators will pay attention when the industry presents clear, consistent evidence. So, if you want fair treatment for your business, this is your chance to influence it.

The survey only takes a few minutes, so grab your latest trade waste/water account to complete the survey, and help us to help you.
CLICK here to take the Survey
Your firsthand experience is the evidence needed to challenge unfair classifications and prevent car washes from being hit with unnecessary and excessive trade-waste charges.
