ACWA Car Wash Manager of the Year Nomination Criteria
| Leadership Car wash site managers hire, train, motivate, coach and lead employees at the car wash site. Good managers inspire passion among those around them and motivate employees to follow their example. Describe how the candidate displays exceptional leadership skills. Nominators may provide specific examples, instances or circumstances where the candidate has used their leadership skills in the workplace. |
| Business Management Managers help develop and implement business strategies and perform tasks contributing to achieving outcomes. They often play a lead role in establishing and achieving business and profit objectives. Please describe how the candidate participates in the business planning process and their role in developing and delivering the organisation's objectives. |
| Site Management Car wash site managers are often responsible for overseeing the car wash site and ensuring standards are achieved. This includes maintaining a clean and tidy site and ensuring consistently high standards of customer amenities are met. Provide details about how the candidate ensures quality control standards are met at the car wash site. |
| Issues and Task Management From time-to-time issues arise at car wash sites that require the attention of the car wash manager. This often includes the manager stepping in to resolve conflicts or complaints from customers and employees and delegate tasks. Demonstrate the role the candidate plays in managing issues and tasks at the car wash. |
| Workplace Safety Management Workplace health and safety are paramount at car wash sites. Describe how the candidate contributes to ensuring staff members and the public follow company WHS policies and procedures. |
